Studio Policy

Payment

• First 30-minute trial lesson is free (at Cadenza Music Studio location only).
• Lessons are paid in full monthly (due first week of the month).
• $15 late fee assessed beginning on the 8th of each month.
• If joining midmonth, student will pay a prorated amount before resuming monthly payments the following month.
• Cadenza Music Studio accepts payment through cash (preferred), check, and venmo. No credit or debit card payments accepted

Attendance and Cancellation

• If student cancels lesson 24+ hours in advance, the missed lesson can be rescheduled for a make-up lesson (dependent on mutual student/teacher availability) Only one missed lesson may be rescheduled.
• If student cancels lesson less than 24 hours in advance or with no notice, the missed lesson will not be refunded or rescheduled.
• Please contact the teacher if the student cannot make the lessons on time or has to miss due to an unexpected emergency (ill, family emergency, etc.) ASAP, so a make-up lesson can be scheduled for a later time.
• If student has to miss a long period time of lessons (summer vacations, sick leave, etc.), the missed lessons won't be charged, but the same time slot won't be guaranteed when resuming lessons again. 
• If a lesson has to be canceled due to the weather or the teacher's own reason, the missed lesson will be either rescheduled or credited to the next month.
• Monthly payments secure that time slot for the student with the teacher.

General Courtesies

• Be on time for lessons and bring all needed materials.
• Lessons only take place when the student is present and for the time the student is scheduled for. If the student arrives late for a lesson, the missed time will not be made up.
• To help the student maintain focus and follow instructions, parents are welcome to sit in for the first lesson, but not encouraged for later lessons.
• Each private lesson is designed for a single student. Please do not bring other children or students to the lesson without communicating to the teacher first. 
• The teacher does not have the responsibility to watch the student after the lesson if the parent/guardian is not there to pick them up.